Privacy policy

Privacy Policy

This Privacy Policy outlines how vantorwear.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site, particularly when purchasing our premium PU leather jackets for men and other outerwear products.

By using our website, you (the visitor) agree to allow third parties to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains consistent while you browse our website and prices can be converted to your local currency.

Withdrawal Requests

When you use our online withdrawal function, we process the personal data you provide, such as your name, contact details, order number, purchased item details, withdrawal request details, submission date, and related communication. We use this information to verify and process your withdrawal request, send you an acknowledgement of receipt, manage returns and refunds, comply with consumer protection and accounting obligations, and protect our legal rights. The legal bases for this processing are performance of the contract, compliance with legal obligations, and our legitimate interest in handling and documenting customer requests. Data related to withdrawal requests may be shared with service providers that help operate our store and process customer requests, and will be retained for as long as necessary to comply with legal, tax, accounting, and dispute-resolution requirements.

Commitment to Your Privacy

At VANTREL WEAR, we highly value your privacy and are committed to protecting the Personal Information you share with us, especially when you sign up for our SMS marketing service. We use this information to send you text notifications regarding your order, including abandoned checkout reminders, exclusive text marketing offers on our men's jackets, coats, and parkas, as well as transactional texts, including review requests. Your opt-in data and consent for text messaging are never shared with third parties except for our messaging partners, whose role is to enable and operate our text messaging program.

Cookies and Cart Reminders

Our website uses cookies to track items you add to your shopping cart, including when you abandon your checkout. This information helps us determine the best time to send you cart reminder messages via SMS, ensuring you don't miss out on the perfect PU leather jacket or other outerwear item.

Collecting Personal Information

When you visit the VANTREL WEAR Site, we collect various information about your device, your interaction with the Site, and the details necessary to process your purchases. This is particularly important for ensuring a smooth shopping experience for our collection of premium PU leather jackets for men, coats, and parkas. Below is a detailed overview of the types of Personal Information we collect and why.

Device Information

Examples of Personal Information collected: Browser version, IP address, time zone, cookie data, site or product views, search terms, and site interaction.

Purpose of collection: To load the Site accurately for you, enhance your shopping experience, and perform analytics on Site usage to optimize our range of men's outerwear.

Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels when you access our Site.

Disclosure for a business purpose: Shared with our processor, Shopify.

Order Information

Examples of Personal Information collected: Name, billing address, shipping address, payment details, including credit card numbers, email address, and phone number.

Purpose of collection: To provide you with our products, including PU leather jackets, fulfill your order, process payments, arrange shipping, provide invoices, and send order confirmations. We also use this information to communicate with you, screen orders for potential fraud, and send marketing information relevant to your preferences where permitted by law.

Source of collection: Collected directly from you.

Disclosure for a business purpose: Shared with our processor, Shopify.

Customer Support Information

Purpose of collection: To provide customer support, especially concerning your purchase of VANTREL WEAR jackets or other outerwear.

Source of collection: Collected directly from you.

Location and Currency Tracking

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion. We use session cookies to ensure the selected currency remains consistent while you browse our website, making it easier to shop for men's jackets and outerwear in your local currency.

Minors

The Site is not intended for individuals under 16 years old. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, including offering premium PU leather jackets and outerwear for men. For example:

We use Shopify to power our online store. For more information on how Shopify uses your Personal Information, please visit the Shopify Privacy Policy: https://www.shopify.com/legal/privacy.

We may also share your Personal Information to comply with legal obligations or to protect our rights.

Behavioural Advertising

As outlined above, we use your Personal Information to deliver targeted advertisements and marketing communications about our men's jackets and other outerwear that we believe may interest you. For example:

We use Google Analytics to understand how our customers interact with our Site and our outerwear offerings. For more details, see Google's Privacy Policy: https://policies.google.com/privacy?hl=en and its opt-out options: https://tools.google.com/dlpage/gaoptout.

We share data about your site usage, purchases, and interactions with our ads with our advertising partners. This sharing may occur through cookies or similar technologies, depending on your consent and applicable law.

To learn more about targeted advertising, you can visit the Network Advertising Initiative's educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-Out Options

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Alternatively, you can opt out of some services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services, including offering premium PU leather jackets for men, processing payments, arranging shipping, fulfilling orders, and keeping you updated on new products, services, and offers where permitted by law.

Lawful Basis (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases, where applicable:

Your consent;

The performance of the contract between you and VANTREL WEAR;

Compliance with legal obligations;

Protection of vital interests;

Public interest tasks, where applicable;

Legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information for as long as necessary for the purposes described in this policy, including fulfilling legal, tax, accounting, and reporting obligations, resolving disputes, and enforcing our agreements. You may request deletion of your Personal Information where applicable by law. For more information about your rights, see the “Your Rights” section below.

Automatic Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making when it significantly affects you, subject to applicable law. VANTREL WEAR may use automated tools to help detect and prevent fraudulent transactions. Wh